Information We Collect
To best serve your needs, we will, from time to time, collect certain information from you. The information we collect may include, without limitation, your name, address, telephone number, email address, corporate information, testimonial, credit card information and date of birth. Personal information will be collected at various times including, without limitation, when you:
- Register for a course
- Attend a course
- Write an e-mail or letter to nEI
- Complete a survey pertaining to a course
- Contact our customer service department
- Navigate the website
- Register on our website
Using Information We Collect
We want to provide you with the best possible internet experience and fulfill your course registrations exactly as you’ve requested. Additionally, we want to make your experience with nEI a pleasant one. In order to do this, we collect information that allows us to, without limitation:
- Process your course registration
- Provide useful information in future courses
- Improve future courses
- Customize our communications to you
- Provide information concerning the courses for which you have registered
- Improve our customer service
Information We Share with Others and Your Privacy Rights
It is not a practice of nEI to sell, rent, or trade personal information. We share certain limited information with our affiliate companies and with accreditation sponsors. Additionally, we contract with other companies to provide certain services, including without limitation credit card processing, IT consulting, printing, shipping, internet services, e-commerce, public and media relations. We make every effort to provide these companies with only the information they need to perform their services. Generally, such companies are prohibited from sharing this information with anyone other than nEI or its affiliate companies
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Site Use Information / Cookies.
As you interact with the Site, we collect certain Site use information. This information is collected for all nEI Site visitors. When you enter the Site, we collect your IP address and browser type. In addition, we store certain information from your browser using cookies. A cookie is a small data file that is stored by your web browser on your computer. The cookies we use include, without limitation, session ID cookies and persistent cookies. This data may be used for security purposes, to track usage and to manage and improve the Site. Cookies also allow us to enhance, personalize and track your online experience, so that the information you receive is more relevant to you. This technology will allow you to move faster through our Site once the information is in our database since you do not have to re-enter the same information each time you enter the Site. Session ID cookies confirm that you are logged in. These cookies terminate once you close your browser. Persistent cookies store your login ID (but not your password) to make it easier for you to login when you come back to the Site.
How We Use Email
When you provide us your email address, you may receive emails from us. E-mails may be sent in order to assist us in processing your course registration, provide hotel information, respond to a request, provide customer service or inform you about future courses, products, services or promotional materials. It is our intent to send promotional e-mails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in our e-mails.
Links to Other Sites
We provide links on our Web site to other sites. These sites operate independently of nEI and have established their own privacy and security policies. We encourage you to review these policies at any site you visit.
Updating or Reviewing Your Information
You may review or update your customer information (name, address, telephone number, e-mail address, credit card number, etc.) under Your Account.
nEI is committed to protecting the privacy of your personal information. It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of information we collect, and we limit the information we provide to third parties.
When you make a purchase or submit a document on our web site, your transactional information is transmitted in a safe, encrypted format.
Privacy of Children on Our Web Site
Our Web site is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from persons under the age of 18.
We always welcome your questions and feedback. For privacy-related issues, please contact us at nEI@nutrametrix.org.